TENNESSEE COALITION AGAINST
DOMESTIC AND SEXUAL VIOLENCE

TRAINING POLICY

Effective January 1, 2010

The Tennessee Coalition Against Domestic and Sexual Violence will make every effort to ensure each course is delivered as advertised. However, the Coalition reserves the right to modify course content and materials as required in the interest of continuous course improvement.  The Coalition also reserves the right to make reasonable changes to course start dates, end dates, timetables and course location. Participants will be given sufficient notice of any such changes.  

Registration

• Effective January 1, 2010, the registration deadline for all trainings will be one week prior to the training. Registration may be closed early due to the fulfillment of space capacity. On-site registrations will only be accepted if space and materials are available.

Payment

• If meals are included in the training fee, payment must be made at least 48 hours prior to the training. If payment is not made at least 48 hours in advance, individuals will be responsible for his or her meals. This will not result in the reduction of training costs.

• Payment is required no later than the day of training, and can be made by credit card, check, or cash. Individuals will not be able to attend the training if payment is not received prior to or during registration the morning of the training.

Registration Cancellation

• Cancellation must be made at least 24 hours prior to the start time of the workshop/meeting/training. Cancellations must be made through the Coalition Trainings & Meetings Coordinator and should be submitted in writing. Individuals will receive a cancellation confirmation via email for their records. 

• If a cancellation is made at least 24 hours prior to the event, registered individuals/programs will receive a credit valid for one year from date of the cancelled training. Refunds should be requested in writing and submitted to the Coalition Trainings & Meetings Coordinator. 

• Registration fees are non-refundable and will not be credited for cancellations made less than 24 hours before the event. Registered individuals have the option of sending a replacement to avoid the loss of registration fees.

Sponsor Cancellation

• In the case of unforeseen circumstances or of insufficient numbers enrolled into a course, the Coalition reserves right to cancel a training. Such decisions will be made at least one week before the scheduled course date. Every effort will be made to avoid cancellations.

• In the event of cancellation by the Coalition, registered participants/programs will be contacted and receive a credit valid for one year from date of the cancelled training. Refunds should be requested in writing and submitted to the Coalition Trainings & Meetings Coordinator.

• If the training is rescheduled, all registrations and payments will be applied to the new date. If unable to attend, individuals will receive a credit in the full payment amount to be applied toward future training/events in the current calendar year. Refunds should be requested in writing and submitted to the Coalition Trainings & Meetings Coordinator.

Please note that if an outstanding invoice remains for you or your agency, you will not be able to register for other Coalition trainings or events.  

For training registration, payments, cancellations, credits and refund requests, contact:  

Dianne Stewart
Trainings & Meetings Coordinator
dstewart (at) tcadsv.org
615.386.9406 ext. 309

To inquire about an outstanding invoice, contact:

Janelle Douglas
Resource Specialist
jdouglas (at) tcadsv.org
615.386.9406 ext. 319